About » Marketing

Communications

The Blue Mountain Community College Marketing Team has moved the process of managing project and flyer requests from the previous online form to  BMCC's Helpdesk ticketing system. BMCC Students and Staff can log into the system using their existing BMCC email and passwords.

This Helpdesk system is also available to those outside of the College. Login is not necessary. Click the "Help Desk Ticket" button below. Once the page opens, simply click the +new ticket button located at the top right hand corner of the page. Select the "Marketing/Web/Flyer Approval" under the "What can we help you with? " drop-down. 

Please be sure to include all contact information so that we can provide you with the information you need. 

BMCC Student & Employee Communication

Communicating with our students and employees is of the utmost importance to Blue Mountain Community College. We realize that different people prefer to receive information in different ways. Information from BMCC can now be relayed directly to the source that is most convenient to you. Here are the multiple ways that BMCC relays information to its students and employees, as well as to the general public.

Wolf Call - Student Email - Website - Facebook - Twitter - Staff Email - Local Media 

Wolf Call is a flexible messaging system that can send information to students and employees via SMS text message, email and voice messaging, as well as through BMCC social media accounts.

  • Wolf Call - Wolf Call is used for emergency and non-emergency messages to students and employees. This is the source you will hear from regarding important events or dates that affect you at the College.

This is also the source you will hear from when there is an emergency message from the college, or an unscheduled closure or delay due to inclement weather conditions or other emergency.

All BMCC students and employees will automatically receive these notifications via the contact information they provided upon registration or employment with BMCC, with the exception of those accounts which have been identified as “directory exempt.” Students and employees may customize their notification information. 

  • Manage your account -   An email message with your unique username and password will be sent to your BMCC Student email or staff account.  Logging into the account allows for the student or staff member to manage the contact information utilized by Wolf Call and BMCC Alert.
    • If you need to have this account information re-sent please email BMCCNews@bluecc.edu with your request.  Please include your full name and an email address you can be contacted at.
    • Logon to your Wolf Call dashboard at www.mycampuscast.org/login.aspx
  • Opting Out - While not encouraged, students or employees may choose to opt out of one or all of the methods of communication from either Wolf Call or BMCC Alert, or both. To opt out of a text message, simply reply to the text message with the word STOP. To opt out of an email message, click on the link at the bottom of the email that says “unsubscribe”.

Student Email - my.bluecc.edu -  Student email is the first place to where most information from the college will be distributed.  Students should activate their accounts as soon as they are admitted and then make a practice of checking this email regularly.  Contact BMCC IT if there are any issues with accessing this account.  541-278-5827    Click here for Student Email

Website -  BMCC's website provides the most detail to events that affect students and employees.  The event calendar, press releases, emergency information on the banner and featured events are all available via the website.

Social Networks - The College's Social Network pages currently include: Facebook facebook and Twitter twitterLogon to these accounts for not only urgent communications but for information about events, achievements, interesting facts, photos, and occasional game scores.

Staff Email - BMCC Staff utilize employee email (bluecc.edu)

Local Media - Press releases and emergency notifications are regularly shared with local media to ensure that the events at the college are shared with the community.  In the event of an emergency, local media including television, radio and news publications from around the region are notified and kept up-to-date for the benefit of our students, employees and our community.

 

Information regarding "Directory Exemptions and FERPA:  (as published in the BMCC Academic Catalog)

Family Educational Rights and Privacy Act (FERPA) - The college abides by and honors all state and federal laws pertaining to the privacy and confidentiality of a student’s directory information and their academic records. Students may choose to restrict access to specific information. FERPA allows colleges to disclose directory information without consent. Students that do not want this information released, must update their response to “May BMCC release your directory information” question within the Student Information area of the Student Wolfweb, or complete, sign, and return a Directory Exemption Request form along with a picture ID to any BMCC location.

Placing a directory exemption on a student record restricts (the College's) ability to assist students over the phone. Students with a directory exemption on file will:

  • Be required to show valid picture id prior to receiving student record assistance.
  • Prohibits (the College's) ability to assist a student over the phone with other than general information
  • Prevent their name from appearing on honor roll listings or in the commencement program
  • Prevents the National Student Clearinghouse from verifying student attendance or degrees. The Family Educational Rights and Privacy Act of 1974 (FERPA) grants the student certain rights, privileges, and protections relative to individually identifiable student educational records that are maintained by BMCC.

In general, students are afforded the following rights:

  • The right to inspect and review their own individual educational records.
  • The right to have some control over the disclosure of information from their own educational records (by authorizing or denying access in writing).
  • The right to file complaints of alleged failures to comply with the requirements of FERPA (with the U.S. Department of Education).

A student’s educational records (with the exception of directory information) will be released to third parties only with the written consent of the student. The following information is considered “directory information” and may be released without written permission from a student: Students name(s); address; telephone number; field of study; class level; dates of attendance, degrees, honors, and awards; athletic participation (including the height and weight of team members); and most recent previous educational institution attended.

Release of Records: In accord with Federal Law (The Family Education Rights and Privacy Act of 1974, as amended) “FERPA”, students may see and review all official records, files, and data pertaining to themselves with these exceptions: confidential financial information reported by the parent/guardian unless the parent/guardian has explicitly granted permission for the student’s review; and medical, psychiatric, or similar records used for treatment purposes. Access to a student’s own records will be provided as early as possible, but not longer than 45 days from the time of the student’s official written request. A student may challenge the content of a record that she or he considers inaccurate, misleading or in violation of the student’s privacy or other rights. If such a challenge is not resolved with the custodian of the records, the student has the right to an appeal.

Further information is available in the Enrollment Services/Registrar’s Office. FERPA Annual Notice to Reflect Possible Federal and State Data Collection and Use As of January 3, 2012, the U.S. Department of Education’s FERPA regulations expand the circumstances under which your education records and personally identifiable information (PII) contained in such records — including your Social Security Number, grades, or other private information — may be accessed without your consent. First, the U.S. Comptroller General, the U.S. Attorney General, the U.S. Secretary of Education, or state and local education authorities (“Federal and State Authorities”) may allow access to your records and PII without your consent to any third party designated by a Federal or State Authority to evaluate a federal- or state-supported education program. The evaluation may relate to any program that is “principally engaged in the provision of education,” such as early childhood education and job training, as well as any program that is administered by an education agency or institution.

Second, Federal and State Authorities may allow access to your education records and PII without your consent to researchers performing certain types of studies, in certain cases even when we object to or do not request such research. Federal and State Authorities must obtain certain use-restriction and data security promises from the entities that they authorize to receive your PII, but the Authorities need not maintain direct control over such entities. In addition, in connection with Statewide Longitudinal Data Systems, State Authorities may collect, compile, permanently retain, and share without your consent PII from your education records, and they may track your participation in education and other programs by linking such PII to other personal information about you that they obtain from other Federal or State data sources, including workforce development, unemployment insurance, child welfare, juvenile justice, military service, and migrant student records systems.

For more information or to exercise your rights contact the Director of Enrollment Services/Registrar at (541) 278-5757.